Face to Face Interpreting

The most direct way to interpret a speaker speaks in one language and then pauses for the interpreter to convey what was said in the receiver’s language. Global Interpreting Services sends interpreters to jobs in a wide range of fields including Healthcare, Law-enforcement, Corrections, Social Services Hearings, etc.. To find out more information, or to get a quote, email: Sales@myterps.com or call: (586) 778-4188.

FAQ

WHAT ISTHE ROLE OF AN INTERPRETER?

AnInterpreter is a communication tool. To maintain the trust of all parties, so that everyone understands that what an Interpreter is saying is truly that ofthe other person only and not the Interpreter, it is important the Interpreter maintain their role. It is appropriate for an Interpreter to interject cultural information as appropriate to aid understanding. It may even be appropriate foran Interpreter to assist in advocating for services, if they have the proper training and it is necessary and it has been requested of them to do so.

WHY DO INEED AN INTERPRETER?

Interpreters,both Sign and Foreign Language, are professionals, bound by Codes ofProfessional Conduct.  They are trainedin Interpretation and ethical scenarios and have no bias in the situation inwhich they are interpreting.  Using afamily member or friend not only infringes upon possible privacy the person maywant to maintain, but also puts the friend or family member in a place ofinforming rather than nurturing and assisting. It may also give friends and family who may want to have control overindividuals the ability to have or maintain such control, inhibitingself-expression and freedom.

AM ILEGALLY REQUIRED TO HIRE AN INTERPRETER?

TheAmericans With Disabilities Act, ADA, requires all places of publicaccommodation to provide Sign Language Interpreters to persons who are Deaf atno cost to them.

Title VI ofthe Civil Rights Act requires many places to supply meaningful access tolimited English proficient, LEP, people.

There areseveral other laws and regulations that pertain to Interpreters andcertification of them.  Please call usfor guidance at:  586-778-4188.

WHY CAN’TSOMEONE JUST READ LIPS?

60% ofEnglish is formed in the back of the mouth or in the throat.  40% of the English language is formed on thelips and 20% of that 40% looks exactly same. (Say the word “olive” and the word “love”, when you said them did it“feel” the same?)  Lip reading is aguessing game that many people are just really good at.

WHY CAN’TI JUST USE PAPER AND PEN?

Even in thecase of a Deaf person, English may not be their first language, Sign Language,which is a visual language and has its own grammar rules and sytax and is verydifferent from English, so using English to communicate with a Deaf person maynot be effective.  The ADA states that ifa Deaf person requests an Interpreter, you must provide one.  In many instances, an Interpreter will make anexchange happen quicker saving time and money in the long run allowing you tomove on to other patients or clients and customers.

WHY CAN’TI USE A FAMILY MEMBER AS AN INTERPRETER?

A familymember may not have the special training or mandatory certificationrequirements necessary to be an Interpreter. They also may not be able to separate themselves emotionally from thesituation to be an effective Interpreter and allow the person to makeappropriate decisions for themselves or to have a “voice” in decisions aboutthemselves.  It is never appropriate touse a child or a person under 18 as an Interpreter.  Putting that amount of responsibility andpressure on a child, not to mention that they are not legally an adult, isinappropriate.

 

ISPROVIDING AN INTERPRETER A HIPAA VIOLATION?

No.  HIPAA has a provision for Interpreters toreceive protected health information as a Business Associate.  Sharing information with an Interpreter or anAgency who has signed such an agreement on behalf of their Interpreters andthemselves is not a violation of HIPAA. Additionally, Interpreters abide by a Code of Professional Conductabiding by a strict confidentiality clause. Another reason friends and family would not make good Interpreters foryour facility.

WHO ISRESPONSIBLE TO PAY FOR THE INTERPRETER?

Under theAmerican’s with Disabilities Act the places of public accommodation areresponsible in all cases and The Civil Rights Act Title VI, places of publicaccommodation are responsible to pay for the Interpreters in most cases.  If you question whether or not you must payfor services, please call us at: 586-778-4188.

AREINTERPRETING SERVICES TAX DEDUCTIBLE?

Yes.  Please consult your tax professional fordetails.

 

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